Store Policies

All yarn is dyed in a smoke free, pet friendly home. While I do my best to keep them separate, sometimes (rarely, but it happens) the fur babies get close enough that a stray hair may call a skein of yarn home. Please keep this in mind if you have severe allergies.

Shipping

Purchases are shipped by the United States Postal Service. Shipping will be combined on multiple purchases so you get the best price possible! Insurance can be provided at additional cost.

All purchases will be shipped within 3 business days once payment is cleared, unless otherwise notified, and funds received.

Refunds & Exchanges

If you are unhappy with your purchase, I will gladly exchange your purchase with another product of equal or lesser value. Or if you wish to return your purchase completely, I will provide a full refund once the original item is received (purchaser pays return shipping).

Sales Tax

Sales tax will be charged for California residents.

Custom Orders & Gifts

If you have a custom order, please message me! I'd be happy to discuss the possibility with you!

If your purchase is a gift, please let me know! I can add tissue, ribbon, and a personal card at no extra charge. Just be sure to include what you'd like written on the card with your order.